Polaroid.com Privacy Policy
Last updated November 4, 2009.
Polaroid.com is committed to respecting your privacy. The Polaroid.com Privacy Policy sets forth the details of how we obtain, use, share and protect information obtained from your use of this website. This Privacy Policy does not apply to your use of other websites linked to or accessed from this website.
By accessing www.polaroid.com you are accepting the terms and conditions of this Privacy Policy.
Frequently Asked Questions:
What information does Polaroid.com collect and how is it used?
What are cookies and related tools?
Is my information being shared?
How secure is my information?
How do I access my information?
Are children permitted to use Polaroid.com?
What about updates?
What information does Polaroid.com collect and how is it used?
Polaroid.com gathers information to learn about our customers and to assist us in personalizing and improving your shopping experience at Polaroid.com. We gather the following types of information:
- User Provided Information: We obtain and store the information that you enter on this website or provide to us in another way. For example you may be asked to provide your name, address, phone numbers, email address, credit card numbers and details and other similar information. We may even ask you about your buying preferences, economic status and age. You have the right not to provide us with certain information; however, that may limit your ability to fully utilize the website’s benefits. We use the information that you provide for such purposes as responding to your orders, personalizing future visits to the website, improving our website and communicating with you. Keep in mind that you provide such information when you sign up, search, buy, bid, register a product, post, participate in a contest or questionnaire, or communicate with customer service.
- Information from Email Communications: We may track whether or not you open our emails so that we can tailor our emails for what interests you. We also use your email information to determine whether we are already sending you messages so that we do not send you multiple emails.
- If you do not want to receive information from Polaroid.com, you may decline to receive it (or "opt out") when you provide personal information to Polaroid, or you may visit http://www.polaroid.com and update your account.
- Automated Information / Cookies: We obtain and store certain types of information each time you access our website. We use "cookies" to assist us in remembering important information about you so that our website’s operation is more convenient for you. See below for a detailed description about “cookies.”
- Third Party Information: We sometimes obtain information about you from other sources to supplement the information provided by you. For example, we receive from others updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your future purchase; account information, purchase and redemption information, and information about your interaction from some merchants with which partner or for which we provide other services; and credit history and information from credit reporting firms, which we use to help prevent fraud and to assist us evaluating our customers.
- Updates and Changes: You can update or add to your personal information, but please keep in mind that we may keep a copy of the prior information for our internal records. If you do not want to receive emails, updates or other contact from us, please - visit http://www.polaroid.com and update your account. You are responsible for reviewing these policies from time to time.
What are cookies and related tools?
- Cookies are computer generated identifiers that our website transfers to your computer's hard drive through your web browser. Cookies allow our computer systems to recognize you and facilitate the most efficient use of our website’s services, including: order placement, promotion activation, and wish lists
- Examples of the information we collect and analyze via our use of cookies include the internet protocol (IP) address used to connect your computer to the internet; email address; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to create features; the full Uniform Resource Locator (URL) click stream to, through, and from our website, including date and time; cookie number; products you viewed or searched for; and the phone number you used to call our 800 number. We may also use browser data such as cookies, Flash cookies (also known as Flash Local Shared Objects), or similar data on certain parts of our website for fraud prevention and other purposes. During some visits we may use software tools such as JavaScript to measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.
- Most browsers have a tool that tells you how to prevent your browser from accepting cookies and most browsers have the ability to alert you if you receive cookies and how to remove cookies once received. Keep in mind, that we use cookies to improve the functionality of our website and to your enhance your experience on Polaroid.com, thus we recommend you keep our cookies.
Is my information being shared?
We share your information only as described below:
- Affiliated Businesses We Do Not Control: We work closely with affiliated businesses, generally licensees of the Polaroid brand and their fulfillment partners who sell their products on the website. In other cases, we operate stores, provide services, or sell product lines jointly with these businesses. You can tell when a third party is involved in your transactions, and we share customer information related to those transactions with that third party.
- Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. We have engaged Shopatron, Inc. to operate the website and order management for us, Shopatron performs the following services: website hosting and management, order processing and order administration. These third parties have access to personal information needed to perform their functions, but may not use it for other purposes or transmit it beyond their usage.
- Promotions: From time to time we may send offers to selected groups of Polaroid.com customers on behalf of other businesses. When we do this, we do not give that business your name and address. If you do not want to receive these types of offers from Polaroid.com, please adjust your preferences in your account.
- Mergers or Business Transactions: As we continue to grow our business, we might enter into agreements to buy or sell businesses and/or assets, including customer information. If customer information is sold, it remains subject to the promises made in any applicable Privacy Policy (unless, of course, the customer consents otherwise). It is also possible that Polaroid.com could be acquired along with the customer information related thereto.
- Legal Protection: It may become necessary for us to release account and other personal information if we believe the release is necessary or required for us to comply with legal requirements or to (i) enforce our Terms and Conditions and other policies or agreements; (ii) protect the rights, property, or safety of Polaroid.com, our owners, our licensees, our users or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include our selling, renting, sharing, or otherwise disclosing your person information in violation of this Privacy Policy.
- Upon Your Consent: Unless otherwise provided in this Privacy Policy, you will receive notice when personal information about you might go to third parties, and you will have an opportunity to choose not to share your personal information.
- Third Parties Links and Advertisements: The website may have third party advertising and links to other websites. We do not share any personally identifiable information about you to these advertisers or third party websites.
You should be aware that some of these third party websites and advertisers (or services working at their request) may use technology that sends the advertisements to your browser, and as a result they receive your internet address when this happens. In addition, they may use cookies, tags, beacons, JavaScript or other technologies to measure the performance of advertisements to customize the advertisements. Polaroid.com does not have right to access or control such practices and such information is not subject to this Privacy Policy. We recommend that you contact these third party websites and advertisers directly if you would like more information about their privacy practices. If you prefer that we do not use your personal information to allow third parties to personalize advertisements for you, please adjust your preferences in your account.
How secure is my information?
- Polaroid.com protects your personally identifiable information rigorously. All servers are hardened and regularly tested for any security weaknesses. All order related personally identifiable information is stored in secure facilities adhering to Payment Card Industry Data Security Standards (PCIDSS). Your order and purchase information is protected during its transmission by use of industry standard SSL (Secure Socket Layer) encryption; this software encrypts your information.
- Our order confirmation system will only reveal the last four digits of your credit card number and expiration date. However, we must transmit the entire credit card number to the appropriate credit card company during order processing.
- You must protect against unauthorized access to your password, computer and other important information. We recommend that you log off each time you finish using a shared computer.
How do I access my information?
Polaroid.com allows you the right to view certain information about your account and your interactions with the website, and you are allowed to update certain information from time to time. Please follow the My Account link for more information.
Are children permitted to use Polaroid.com?
Polaroid.com does not target persons under the age of 18. Although we may sell products that are used by children, those products are marketed for purchase by adults. Persons under the age of 18 may only use the website with the permission and supervision of a parent or legal guardian.
When you choose to visit Polaroid.com, your use of the website and any disputes related thereto, including disputes related to this Privacy Policy are subject to this Privacy Policy and Terms and Conditions. You understand and agree to our limitation of damages and the application of Minnesota law and venue in courts located in Minnesota. If you have any concern about privacy at Polaroid.com, please contact us with a thorough description, and we do our best to try to resolve it. Our website changes constantly as does our Privacy Policy and Term and Conditions. We may email updates and reminders of our policies from time to time, unless you have asked us not to send them to you. If you have elected not to receive such reminders or updates, please check our website frequently to see recent updates. Unless provided above, the current Privacy Policy shall apply to all information that we have about you and your account.